Stakeholder Personas

View Through Any Stakeholder Lens

Switch between personas to see the transformation story that matters most to each executive. All values scale live to the active client.

C-Suite
CEO / President
Finance
CFO / CAO
Technology
VP IT / CIO
Architecture
Enterprise Architect
Operations
COO / VP Ops
Programme
Program Leadership
Viewing as: CEO / President · SLB
3-Year Total Value
Cost savings + avoidance + new capability
Programme ROI
On total programme investment
Total Investment
Phased across 3 waves, 36 months
Months to ECC Cliff
SAP mainstream maintenance ends Jan 2027

3-Wave Transformation Programme

Finance Domain Value
Savings + avoidance + capability
Procurement Value
PO automation, spend visibility, supplier analytics
Total Investment
Phased, OpEx-based with RISE
Programme ROI
Finance + Procurement combined

Finance & Accounting Value Breakdown

    Investment Phasing

    Before vs. After — Finance Outcomes

    Financial Close Cycle
    10–14 days monthly
    2–4 hours (continuous)
    Board reports on Day 1, not Day 15
    JV / Partner Reconciliation
    3–5 days manual, month-end crunch
    Real-time via Universal Journal
    Eliminates intercompany dispute backlog
    Cash Flow Forecasting
    Weekly, ±20% accuracy, Excel consolidation
    Real-time, ±5% accuracy (AI predictive)
    Treasury decisions on live data
    Tax Compliance
    78%+ SAP standard alignment
    Reduced penalty exposure across jurisdictions
    Financial Anomaly Detection
    Periodic manual audit review
    Continuous AI monitoring (SAP AI Core)
    Custom Objects
    WRICEF items requiring clean-core remediation
    Active Interfaces
    Integration points to rationalize on BTP IS
    IT & Platform Value
    Cost savings + avoidance + new capability
    Process Compliance
    vs 80%+ industry standard on S/4

    BTP Platform Capabilities

    Integration Suite
    Pre-built adapters replace point-to-point interfaces. 118 integrations → governed API mesh.
    Eliminates custom middleware technical debt
    SAP Build (Low-Code)
    Custom ABAP process apps replaced with no-code SAP Build Apps. Clean core discipline enforced.
    Extension without modification
    AI Core + Joule
    Generative AI embedded in S/4 workflows. Work order creation, anomaly detection, demand forecasting.
    SAP-managed AI, no custom model ops
    Analytics Cloud (SAC)
    Real-time reporting direct from HANA. Replaces BW batch delta loads and Excel dashboards.
    Zero data latency from source to insight
    Cloud Foundry / NEO Migration
    Legacy NEO apps migrated to Cloud Foundry runtime. Supports containerised, cloud-native extension model.
    RISE with SAP
    Single contract: S/4HANA Cloud Private Edition + BTP + managed services. CapEx → OpEx shift.
    Cloud SLAs, SAP-managed upgrades

    Integration Landscape Snapshot

    Active Interfaces
    3rd-Party Systems
    Data Volume
      Custom Objects
      Total WRICEF items to classify and remediate
      Process Compliance
      Current vs 80%+ S/4HANA standard target
      Retire Candidates
      Objects that can be eliminated entirely
      RISE CPE
      Target Architecture
      S/4HANA Cloud Private Edition + BTP

      WRICEF Object Distribution

      Estimated from assessment inventory
      Reports and Interfaces typically represent 40–50% of custom objects. These are highest priority for BTP IS migration and SAP standard report adoption.

      Recommended Action Distribution

      Architecture Decision Records

      Deployment Model
      RISE with SAP — S/4HANA Cloud Private Edition. Managed infrastructure, cloud SLAs, SAP-owned upgrade cycle.
      Avoids 18-month on-prem upgrade projects
      Extension Strategy
      Side-by-side extensibility via BTP. No modifications to S/4 core. All custom logic in BTP services.
      Clean core discipline — upgrades stay clean
      Integration Pattern
      Point-to-point interfaces → BTP Integration Suite API mesh. Event-driven where possible (BTP Event Mesh).
      Data Architecture
      Universal Journal (ACDOCA) as single source. HANA in-memory — eliminates secondary reporting indexes.
      Real-time analytics without BW delta
      AI/ML Platform
      SAP AI Core for custom models. Joule generative AI embedded in S/4 UX. No separate MLOps stack needed.
      AI-ready without building infrastructure
      Migration Approach
      Selective data migration (SDM) — not a lift-and-shift. Historical data in HANA warm storage. Clean start on S/4.
      Avoids migrating legacy data debt
      Process Compliance
      Current average across assessed processes
      Supply Chain Value
      MRP Live + real-time ATP + demand forecasting
      Asset Management Value
      Predictive maintenance + NPT reduction
      Annual NPT Cost
      Preventable via predictive maintenance AI

      Process Compliance — Operations Domains

      Industry Benchmark
      S/4HANA adopters in this industry consistently achieve 75–85% process compliance within 18 months of go-live. Current gap represents significant operational and compliance risk.

      Operations Transformation Highlights

      Supply Chain & Asset Value

      AI Use Cases — Operations

      Total Investment
      Across all 3 waves
      36 mo
      Programme Timeline
      W1: Foundation · W2: Core Go-live · W3: Intelligence
      Objects to Remediate
      WRICEF items across 3 workstreams
      4
      Key Risks Tracked
      Maintenance cliff, integration debt, data, change

      Wave Roadmap — Programme View