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COO / Chief Asset Officer

Operations & Asset Excellence:
From Reactive to Predictive Operations

For an oilfield services company, downtime is not an inconvenience — it is a revenue event. S/4HANA with SAP AI Core transforms SLB's asset management from reactive maintenance to predictive intelligence, eliminating the single largest cost driver in field operations.

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Cost Savings ↓
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Cost Avoidance ↓
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New Capability ↓
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Total Opportunity ↓
Cost Savings
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Maintenance cost, inventory, FTE, contractor bench
Cost Avoidance
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NPT prevention, unplanned downtime, emergency logistics
New Capability
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Predictive ops, AI-driven scheduling, real-time asset intelligence
$50M
SLB's estimated annual Non-Productive Time (NPT) cost — tool failures, waiting on equipment, unplanned BOP recertification
$42.5M
Target post-transformation — 15% NPT reduction via SAP AI Core predictive maintenance on downhole tool sensor data
$7.5M
Annual value capture — conservative estimate. Industry deployments of predictive maintenance achieve 15–25% NPT reduction.
SLB Operations — Current State Snapshot (Live Data)
25%
BOP Certification & Compliance process alignment (14 deviations)
21%
Crew Rotation — Offshore process compliance (16 deviations)
28%
Drilling Operations Management compliance (14 deviations)
2.8TB
Tool Lifecycle & Certification data — currently fragmented across ECC, SCADA, field systems

Before vs. After — Operations & Asset Outcomes

Business OutcomeBefore (ECC Today)After (S/4HANA + BTP)Business Impact
Tool Failure Prediction
 Reactive — failure discovered at wellsite. Tool pulled, well shut-in. 48-hour advance warning via AI Core + SCADA sensor data $7.5M/yr NPT reduction. Tool swapped at yard before deployment — zero wellsite downtime.
Maintenance Work Order Creation
 15 minutes per WO — manual system lookup, task list selection, notification creation 2 minutes via Joule — natural language "Create corrective WO for 3.5-inch MWD tool, signal loss on gamma sensor" Technician time reclaimed. First-time fix rate improves — complete, accurate WOs every time.
BOP Certification & Compliance
 25% process compliance. Manual tracking in spreadsheets. Compliance gaps found at audit. Automated certification workflow with embedded compliance controls and real-time status dashboard Regulatory compliance assured. Eliminates risk of unplanned well shutdown due to missed certification.
Crew Rotation — Offshore
 21% SAP-standard compliance. Manual planning via email chains and spreadsheets across 120+ countries. Automated scheduling, visa & compliance checks, SuccessFactors integration Eliminates crew rotation errors. Reduces mobilisation delay cost. Ensures regulatory compliance for offshore operations.
Drilling Consumables Supply
 Demand forecasting via historical orders. Emergency airfreight for critical spares common. AI demand forecasting (MM) + MRP Live: real-time replenishment signals Inventory holding cost -20%. Emergency airfreight eliminated for predictable consumables. Working capital improvement.
Contractor Spend & Bench
 Monthly reports on contractor utilisation. Bench resources not visible in real time. Real-time contractor spend visibility. In-time spend aligned to project demand. Reduces contractor bench cost. Improves project margin by matching resource to demand in real time.
Capital Spend — Turnarounds
 Planning in disconnected systems. Capital spend visibility delayed by 4–6 weeks. Near real-time capital spend with turnaround planning and execution in S/4 PM Turnaround projects completed on budget. Capital allocation decisions made on current data, not last month's actuals.
Process Evidence — Operations Domain (SLB Live Data)
Drilling Operations Management
Upstream Operations · 14 deviations
28%
Current: 28%Industry best: 74%+
Core revenue process — every deviation is an operational cost or risk event
BOP Certification & Compliance
Asset Management · 14 deviations
25%
Current: 25%Industry best: 76%+
Regulatory compliance gap — unplanned shutdown risk
Crew Rotation — Offshore
Workforce · 16 deviations
21%
Current: 21%Industry best: 70%+
Manual cross-border logistics — 120+ country operations
Tool Lifecycle data foundation: 2.8TB of asset history, certification records, and sensor logs — currently fragmented. BDC strategy consolidates this into a single AI-ready data product. See BDC data strategy →
SAP S/4HANA + BTP Capabilities
SAP AI Core — Predictive Maintenance
ML models trained on SCADA sensor data predict tool failure 48hrs in advance. Deployed on BTP, connected to S/4 PM.
Joule — Maintenance Copilot
Natural language WO creation in 2 minutes. Technician describes the fault; Joule creates a complete, correctly categorised work order.
S/4HANA Plant Maintenance
Redesigned for HANA in-memory. Real-time asset performance, maintenance history, and certification status. Mobile-enabled.
BTP IoT Services + Event Mesh
Connects SCADA systems (8 interfaces, XL effort) to S/4 in real time. Event-driven architecture for high-frequency sensor data.
MRP Live
Real-time material requirements planning. Eliminates nightly batch runs. Replenishment signals generated at transaction posting.
SAP Build — Workflow Automation
BOP certification workflow, crew rotation approvals, HSE audit closure — all automated with full audit trail and escalation logic.
Industry Differentiator — O&G Asset Management
  • Downhole tool tracking: serial number → certification → deployment → failure history in a single data model
  • OSDU data platform integration: subsurface data (well logs, seismic) connected to procurement and maintenance decisions via BTP
  • AVEVA Asset Performance Management: connected via BTP IS for OEM maintenance recommendations fed directly into S/4 WOs
  • Real-time asset utilisation analytics across SLB's global fleet — 1.2TB data product on BDC + IoT Services