STEP Narrative
C-Suite View — CHRO
People, Change & Adoption
Workforce readiness, OCM activity progress, training coverage, and change champion network — the full people story behind the S/4HANA transformation.
—
Total Users Impacted
—
OCM Avg. Completion
45
Change Champions
55%
WalkMe Adoption
Training Activities
—
Across 2 waves
Communications Sent
—
All stakeholder groups
Readiness Checks
—
Wave assessments
Training Programme Progress
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Change Champion Network
Finance
12
Champions active
Operations
14
Champions active
IT
10
Champions active
Procurement
9
Champions active
Champion network activation: 70% complete
Next milestone
Full champion network of 45 activated by Wave 1 cutover. 30-day super-user qualification programme underway.
User Readiness Assessment
82%
Finance Ready
64%
Procurement Ready
58%
Operations Ready
41%
Maint. & Eng.
70%
IT Team Ready
88%
Wave 1 Overall
Action required
Maintenance & Engineering at 41% — accelerated training schedule recommended 8 weeks before cutover.
OCM Activities — All Types
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Digital Adoption Tracking
WalkMe Guided Learning
55%
Fiori App Adoption (Finance)
45%
S/4HANA Finance Module Login Rate
68%
Procurement Self-Service Adoption
38%
Help Ticket Deflection via WalkMe
42%
Target: 75% adoption across all metrics by go-live
WalkMe content coverage: 48 of 82 critical Fiori apps mapped with guided walkthroughs.